Trainee Salesforce Administrator

  • Full Time
  • Bath

    The Role

    We’re looking for bright sparks who are dedicated, great at communicating and committed to problem solving.

    A key system used by Pure Planet is Salesforce, a cloud based Customer Management System that is used to help us manage all our interactions with our Members. We are keen in developing our internal capability in this system.

    You’ll support Pure Planet’s members by developing and delivering key Salesforce projects and integrations. We will train you up to be a fully fledged Salesforce Administrator who will take ownership and translate the business requirements into great solutions;

    The role will involve:

    • working with our Salesforce users to  gather improvement requirements;

    • translating requirements into great solutions;

    • configuring users, screens, cases, tasks and workflows;

    • understanding and communicating the impact of any changes to a number of internal and external teams;

    • providing support to our operations team in investigating and solving issues;

    • maintaining comprehensive knowledge of Pure Planet’s product and purpose. Be passionate about our mission!

    The Person

    You’ll be joining our planet at an early stage –  many exciting developments are planned and the role may evolve into diverse areas and functions. You will be able to adapt to change and love doing things differently. You’ll have the opportunity to help develop our proposition with your creative approach to problem solving and natural sense of curiosity. A passion for sustainability and the environment is desirable, but if you are successful you’ll soon be converted!

    We would be interested in hearing from you if you have:

    • a genuine desire to be a brilliant technical administrator

    • a flexible approach, require minimal supervision, and have the ability to multi-task

    • a degree that has enabled you to develop your IT skills, if you have coding skills that would be great

    • excellent verbal and interpersonal skills

    If you are a fast learner then we would love to work with you on developing your skills.

    This is us

    We’re Pure Planet — the digital, renewable energy supplier. We’re here to make renewable energy affordable and available to all. We’re powering a cleaner, greener future, committed to helping Britain get to Net Zero emissions as soon as possible. If you want to make a difference in the world, Pure Planet is for you: it’s sustainable, built around the need for change, and to protect our environment. It also operates in one of the most rapidly-changing markets in the UK and uses smart technology and a shared community to deliver a unique service to our members.

    We’re committed to enabling our members to save money on their energy bills in a sustainable way as possible. We wish to encourage the uptake of renewable technologies that meet the Pure Planet values of Smart; Sustainable and Shared.

    We launched two years ago and have grown rapidly. We’re a top-ranking three-star Best Companies to Work For 2020, featured in the Sunday Times Tech Track Ones to Watch 2019, and a Which? Recommended Energy Provider 2020. We’re a Disability Confident and Living Wage employer, and a signatory to the UN Global Compact.

    Pure Planet has a modern, spacious office in central Bath, five minutes-walk from the train station.

    The Benefits

    • Contributory ethical pension scheme

    • Private medical insurance

    • Health cash plan

    • Electronic stand up desks throughout the office

    • Dog-friendly workplace

    • Free breakfast and fruit

    • Life assurance

    • Unlimited holiday

    • Cycle to work scheme

    • Electric car scheme

    • Season ticket loan

    • Carbon offset commute to work

    • Social events

    • Discounted shopping benefits

    • Professional development

    • Opportunity to influence our proposition and shape our company

    • Working with the rest of the lovely team at Pure Planet

    We celebrate diversity and know that it’s critical for our success at Pure Planet. We work hard to make sure we’re inclusive. So, if you are great at what you do and share our values, we want to hear from you.

    If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

    We review CV’s as we receive them and interview as soon as we receive good applications. We don’t use closing dates. So, please apply as soon as possible to avoid missing out on this role.

    To apply for this job please visit

    Job details


    Skills required

    Perks & benefits

    Private Health
    Unlimited Holiday
    Good Pension
    Flexible Working
    Travel Loan