The role


This role is being set-up to manage continued technical development and delivery of SMART and energy iIndustry integration services.


The role will provide Technical Ownership, in the form of a Technical Product Owner, of the supply chain that deliver and manage Smart Meter (SMART) products and propositions and industry integrations to Pure Planet. This includes: Smart Meter Providers; IHD Suppliers; Meter financing; Our industry integration partner; the DCC; our Meter Asset Provider and Meter Asset Manager;  and other auxiliary providers. Additionally the role will be responsible for Smart Meter related deliveries from our Billing provider, our Web and App platform.


You’ll be responsible for working with our business to define and manage Pure Planet’s SMART roadmap and programmes plus overseeing the delivery of fixes for technical issues that impact operations and our Members. You’ll manage the co-ordination and delivery of Pure Planet’s requirements from our partners and internal delivery teams.


In addition, you’ll be responsible for the overall supply chain management for key suppliers, where the technical delivery is the key service.


Your responsibilities


You will be responsible for the coordination of an internal and external team including the Management Team, business analysts, business owners and SMEs, partners and the technical and operations team.

The work will include:


  • Strategic understanding the technologies and regulations around SMART and industry integration and help to shape the business strategy in these areas

  • Together with the relevant business owners managing the process to define, priorities and execute the SMART, industry integration  and related products roadmap (including SMART, Pre-Pay, Smart Export Guarantee)

  • Managing all the change in these related areas through requirements, design, implement, test and go-live across our partner and internal team eco-systems

  • Managing the Smart operational rollout and production of any Smart internal (forecasting and delivery) and industry related reporting

  • Leading a exec level Pure Planet steering group

  • Overall company supplier management of the following partners: DCC, Meter Providers, IHD suppliers, Meter installers and Pre-Pay providers. Ensuring governance processes are in place and that strong relationships are built across all the relevant functions within the two organisations. This includes managing escalations from operational areas of the business who will manage the day to activities such as asset management, forecasting, returns, firmware, invoice reconciliation and installs

  • Regular reviews of our current roster of partners, which may lead to recommendation of new suppliers where appropriate

  • Representation and attendance of technically related SMART/Industry Integration  forums (such as the SMART known issues forum and the Faster Switching Forum)

  • Holding a catalogue of known issues and scheduling the delivery for the resolution of these issues, across partners and internal teams

  • Management of the implementation of dashboards and reporting to monitor service performance

  • Project managing other technical project delivery associated with industry third parties


Your skills

. The skills required to be successful will be:

  • Strong verbal communication skills, and the ability to act as a facilitator and translator between parties

  • Strong understanding and experience in Agile Project Management, Scrum and Product Ownership

  • Deep technical industry knowledge in the energy industry and in particular SMART, Metering, billing and industry flows

  • Proactive and diligence to tracking and managing issues and risks

  • Ability to find solutions to business issues

  • Experience in managing and collaborating with technical partners to create win-win outcomes

  • Ability to travel to suppliers across the country and therefore a full, clean driving license is essential

This is us

We’re Pure Planet — the digital, renewable energy supplier. We’re here to make renewable energy affordable and available to all. We’re powering a cleaner, greener future, committed to helping Britain get to Net Zero emissions as soon as possible. If you want to make a difference in the world, Pure Planet is for you: it’s sustainable, built around the need for change, and to protect our environment. It also operates in one of the most rapidly-changing markets in the UK and uses smart technology and a shared community to deliver a unique service to our members.

We’re committed to enabling our members to save money on their energy bills in a sustainable way as possible. We wish to encourage the uptake of renewable technologies that meet the Pure Planet values of Smart; Sustainable and Shared.


We launched two years ago and have grown rapidly. We’re a top-ranking three-star Best Companies to Work For 2020 and featured in the Sunday Times Tech Track Ones to Watch 2019. We’re a Disability Confident and Living Wage employer, and a signatory to the UN Global Compact. Pure Planet has a modern, spacious office in central Bath, five minutes-walk from the train station.

The benefits

 • Contributory ethical pension scheme

• Private medical insurance

• Health cash plan

• Electronic stand up desks throughout the office

• Dog-friendly workplace

• Free breakfast and fruit

• Life assurance

• Unlimited holiday

• Cycle to work scheme

• Electric car scheme

• Season ticket loan

• Carbon offset commute to work

• Social events

• Discounted shopping benefits

• Professional development

• Opportunity to influence our proposition and shape our company

• Working with the rest of the lovely team at Pure Planet

We celebrate diversity and know that it’s critical for our success at Pure Planet. We work hard to make sure we’re inclusive. So, if you are great at what you do and share our values, we want to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

We review CV’s as we receive them and interview as soon as we receive good applications. We don’t use closing dates. So, please apply as soon as possible to avoid missing out on this role

Due to COVID19 we all currently work from home and are planning to do so until it is safe to return to the office, depending on government guidelines.

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