Senior Partner Enablement Manager

  • Full Time
  • Bristol

    About the company:   

    In today’s highly connected digital world, understanding, managing and securing the identity of individuals and things is essential to safety and success of both businesses and their customers.  Billions of people connect from anywhere, use a wide variety of devices and expect a seamless yet secure experience.

    The ForgeRock mission is to provide the most simple and comprehensive Identity and Access Management Platform to help our customers deepen their relationships with their consumers and improve the productivity and connectivity of their employees and partners.  Our identity solution enables great digital experiences and is embedded with a rich set of security, privacy and consent features.  We deliver our platform through both cloud services and on-premises software.

    Our customers are some of the biggest companies, organizations, and even countries in the world. On any gven day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using.

    ForgeRock is headquartered in San Francisco, but we are a global company with offices in the following cities: Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore and Sydney, Australia.  Please read more about us at forgerock.com or follow ForgeRock on Twitter at http://www.twitter.com/forgerock.

    The Role:

    The Senior Partner Enablement Manager is responsible for the design and execution of sales and technical sales enablement programs for ForgeRock partners globally.  The primary aim for this role is to lead a cross-functional effort with Sales Enablement, Marketing, Product Management, Customer Success, Solution Architects, and ForgeRock University teams, to develop and execute on the plan to improve the sales and technical sales effectiveness of ForgeRock partner organisations. Your experience in developing partner-ready programs, tools and training will enable you to rapidly provide value and measurably impact the success of the partner sales organisation and key strategic partners.

    Responsibilities:

    Design and execute Global Partner Enablement programs including managing the rollout, adoption and knowledge transfer of sales campaigns and technical sales knowledge.

    Package and deliver partner-ready messages to drive prospect and customer engagements throughout the sales cycle.

    Lead a cross-functional virtual team, leveraging existing (and if required, creating new) content to develop partner-ready product positioning and messaging that differentiates the company’s products in the market and can:

    • Complement partner value propositions and service offerings
    • Directly speak to business value for C-Level buyers and decision makers
    • Connect key market trends to ForgeRock differentiators

    Work closely with all cross-functional stakeholders:
    Manage the cross-functional partnership between Sales Enablement, Marketing, Product Management, Customer Success, Solution Architects and ForgeRock University for the launch of new products or releases, and new sales campaigns.  Build regular cadence of communication and training activity to deliver sales and technical sales talk-tracks, and materials to support the overall positioning of the ForgeRock product or solution.  Be a subject matter expert on ForgeRock partners, what they want, and how they want to consume or access content.  The ideal candidate for this position will have a proven track record of successful collaboration with partners and cross-functional virtual teams.

    Enable partner access to impactful sales and technical content and tools:

    • Work with Business Operations to determine gaps in provision of access to sales tools and content, and recommend approaches to resolve
    • Build targeted / segmented partner contact lists and initiate appropriate regular communication channels to share information and updates.
    • Develop and leverage enablement templates to guide subject matter experts for the purpose of delivering regional events / workshops
    • Build comprehensive plans (communications, training, knowledge checks, etc.) to support knowledge retention and drive appropriate tool/resource usage.
    • Assist partner managers in creation and execution of training plans for key strategic partners

    Monitor and maintain effective reporting including measurement of training adoption, and provide guidance on business impact, areas for improvement, and additional future projects.

    Required Skills & Qualifications: 

    • Education – BS or BA degree preferred
    • 5+ years of proven experience working cross-functionally in a matrix-oriented, multi-national environment with Partner Sales, Marketing, Operations, Product Management, Sales Training/Development/Enablement within an organisation.
    • Ability to take high-level strategies and develop structured plans, actions and metrics to measure during execution.
    • High attention to detail
    • Strong relationship building & communication skills
    • Experience working in an entrepreneurial, fast-changing environment that requires strategic thinking, resourcefulness, results-oriented decision making and commitment to excellence
    • Clear, strong precise writing skills along with an ability to synthesise complex market and technology messages into insightful sales value drivers
    • Proven history of having delivered programs and messaging for partner enablement
    • Strong, persuasive speaking skills with an ability to influence at all levels
    • Relationship builder; dynamic, proactive, respected; good listener; values input and stimulates candid dialogue; positive attitude and a sense of humour; personally successful
    • Experience with LMS (learning management system) platforms
    • Some travel required

    Life at ForgeRock:

    We believe in and facilitate a flexible, collaborative work environment. We’ve grown enormously, but remain true to the innovative, can-do startup values that got us here. Most important of all, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Below are just a few of the great things we have to offer at ForgeRock:

    • A great team of smart, fun and genuinely nice individuals.
    • Awesome company culture focused around providing a flexible and collaborative work environment
    • Regular office bonding events, from lunches and happy hours to group offsites and hack-days
    • Well-stocked fridges, whether you’re hungry or thirsty
    • Competitive benefits and perks
    • We’re Mac-friendly!
    • Generous employee referral bonus program
    • Amazing offices across the globe – San Francisco HQ; Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!

    To apply for this job please visit boards.greenhouse.io.

    Job details

    Salary:
    Competitive
    Hours:
    Full Time
    Benefits:

    Skills required

    Perks & benefits

    Bike Loan
    Employee Discounts
    Flexible Working
    Good Pension
    Subsidised Learning
    Private Health
    Travel Loan
    Work From Home