Senior Delivery Manager

  • Full Time
  • Bristol
    Just Eat

    Just Eat is known throughout the UK as a great way to get food delivered to your door, but behind that enterprise is a team of highly skilled techies exploring every possible way to get you the food you want as easily as possible.

    This includes developing automated takeaway-delivery robots, chatbots that uses machine learning to guess what type of food you may want from your facial expression, Apple TV applications that let you split the cost of your takeaway between friends, Alexa apps, Hololens apps, Xbox apps, Virtual reality experiences – you name a cutting-edge technology, and Just Eat is exploring the possibilities the tech can offer the food-ordering community.

    The company also has a big commitment to open-source technology [https://tech.just-eat.com/open-source/]. As Just Eat says on its website, “Just Eat is constantly innovating and every now and again we come up with something super neat that we can’t find an ‘out-of-the-box’ answer to; which we would like to contribute back to the community in the hope of solving some more of those common problems.”

    The Just Eat tech team pride themselves on experimentation and learning from failure. As Craig Pugsley, Just Eat’s Principal UX Engineer says, “We have a wonderfully liberating principle of failing early and failing fast; it’s our job to fail those nine times so that we can get to that one time that is the absolutely killer success.” So, if you are interested in product research using the some of the most innovative technology tools out there, Just Eat’s Bristol R&D department want to hear from you.

    The Opportunity

    Just Eat Takeaway (JET) is rapidly expanding its Product & Technology (P&T) offering across all of its markets and is looking for leaders to grow the capabilities and improve the efficiency of it’s software development lifecycle.

    Core to the success of our organisation is our people and our teams, and as such we are looking for a Senior Agile Delivery Manager who can support, coach, mentor and guide our teams to deliver Product & Technology’s portfolio of Platform projects and programmes.

    Key Accountability

    The Senior Delivery Manager will be accountable for supporting multiple software engineering teams, in planning and delivering the corporate vision & objectives, both within Product & Technology and across the wider business.

    Key Responsibilities

    Responsible for:

    • Coaching teams to be predictable, sustainable, value driven and flexible.
    • Support the team by collaborating with stakeholders to ensure the team has clarity on vision and goals.
    • Maintaining team focus on committed goals, by removing blockers, managing dependencies and risks.
    • Working across organisational & geographical boundaries, to help teams overcome obstacles and get the best value against constraints.
    • Reporting on team progress towards goals, managing expectations and communicating effectively with stakeholders.
    • Driving a continuous improvement mindset, and developing self sufficient agile teams.
    • Playing an active role in the JET delivery community, and sharing best practice across Delivery Management.

    Role Specific

    As a Senior Delivery Manager in the Platforms department, you will be part of a team of delivery managers providing an agile delivery management capability to Platform Engineering.

    This capability supports a variety of engineering teams, across multiple geographic locations, by providing in-situ delivery management support and leadership.

    The teams Include, but are not limited to, the following teams:

    • Channel Engineering
    • Integration Services
    • Content management
    • Data systems
    • Platform & Reliability Engineering
    • Security (Accounts / Infosec/ Fraud)
    • Architecture
    • Enterprise IT

    Skills

    A successful candidate will be:

    • Passionate about ‘being better’ with an ability to create an appetite for continuous improvement.
    • An excellent stakeholder manager with great communication and presentation skills.
    • Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered.
    • An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful.
    • Highly collaborative with fantastic facilitation skills at team and department level.
    • Comfortable with flexibility, ambiguity and changing priorities.
    • Value and outcome-driven, with a positive “can-do” attitude.
    • Motivated by coaching teams & individuals to deliver great outcomes.
    • Able to work well across different functions, geographies and multinational backgrounds & Able to travel (global travel occasionally).

    Experience

    A successful candidate will have:

    • Expert knowledge and experience cultivating high performing teams utilizing Agile & Lean techniques.
    • Proven track record of delivering multiple technical or digital projects and/or products meeting outcomes and driving business value.
    • Experience of working across the full Software Development Life Cycle in a dynamic fast paced environment.
    • Demonstrable experience applying Agile principles into real world practices that work for the teams they support.
    • Proven track record of successful collaboration across functions and disciplines

    Required skills and experience

    Why work at Just Eat Takeaway.com?

    Just Eat Takeaway.com is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the London Stock Exchange.

    We’ve built our business on having the widest choice available on our platform – connecting millions of customers with over 155,000 restaurants across 24 countries – with over 100 different cuisines from local independents to globally famous restaurants, available to order via our app and website.

    We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

    We’re built to deliver behind the scenes too. To make Just Eat the great company it is, it takes a great team of people. Which is why all of our colleagues are welcomed into a diverse and inclusive workplace where they feel they can belong. We’re passionate about nurturing our people and offer a full programme of training and support to our employees – helping them to develop their careers in a way that suits them.

    No matter who you are, what you look like, who you love, where you are from, religious beliefs or takeaway preferences you could find your place at Just Eat Takeaway.com. We’re a diverse and inclusive workplace that promotes a sense of belonging, allowing all of our people to bring their most colourful and complex selves to work every day.      

    To apply for this job please visit careers.just-eat.com.

    Job details

    Salary:
    Hours:
    Benefits:

    Skills required

    Perks & benefits

    Bike Loan
    Casual Dress
    Crèche
    Dental Benefits
    Private Health
    Team Outings
    Gym Discount