Manager, Infrastructure

  • Full Time
  • Bristol

    About ForgeRock:   

    In today’s highly connected digital world, understanding, managing and securing the identity of individuals and things is essential to safety and success of both businesses and their customers. Billions of people connect from anywhere, use a wide variety of devices and expect a seamless yet secure experience.

    The ForgeRock mission is to provide the most simple and comprehensive Identity and Access Management Platform to help our customers deepen their relationships with their consumers and improve the productivity and connectivity of their employees and partners.  Our identity solution enables great digital experiences and is embedded with a rich set of security, privacy and consent features.  We deliver our platform through both cloud services and on-premises software.

    Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using.

    ForgeRock is headquartered in San Francisco, but we are a global company with offices in the following cities: Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore and Sydney, Australia.  Please read more about us at or follow ForgeRock on Twitter at


    The Role:

    Responsibility for all of ForgeRock’s internal and external technical infrastructure. ForgeRock is a global business with a worldwide network of offices and employees. This role requires a candidate who is dedicated, self-motivated and has a strong attention for detail. Success in this role comes through ensuring ForgeRock’s global workforce is provided with the correct tools and services to enable them to execute their business efficiently and effectively.


    What you’ll be doing:

    • Responsibility over all of ForgeRock’s internal and external infrastructure; including, but not limited to the office networking, ForgeRock WAN, data centre colocation and essential services.
    • Ownership of all of ForgeRock’s GCP, AWS and Azure infrastructure.
    • Active engagement with the rest of the business to ensure technical services are appropriate to the outgoing needs of the business.
    • Budgeting, resourcing and delivery of the systems key to ForgeRock day to day operations.
    • Line management of the Infrastructure team globally, setting development plans, ensuring Infrastructure staff have the direction and resources required to excel in the team and the company.
    • With IT’s security and policy team, drive implementation of ForgeRock internal policies and procedures for use of infrastructure.
    • Participation in the process of hiring new infrastructure staff members, alongside the internal talent team.
    • Responsibility over the selection and management of ForgeRock’s Infrastructure outsourcing partners.


    If you find yourself checking off most of the below, this could be the position for you!

    • Established ability to lead an infrastructure team in a rapidly moving business within ever-changing environments
    • Strong experience of team growth and development
    • Excellent communication, both verbal and written – you will be supporting and working with our global business stakeholders
    • Strong experience deploying and administering Linux systems
    • Knowledge of GCP, AWS, Azure, billing and IAM functionality
    • Deployment knowledge of Puppet, Kubernetes and other SRE technologies
    • Some development experience of an object-oriented programming language would be advantageous


    Life at ForgeRock:

    We believe in and facilitate a flexible, collaborative work environment. We’ve grown enormously, but remain true to the innovative, can-do startup values that got us here. Most important of all, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Below are just a few of the great things we have to offer at ForgeRock:

    • A great team of smart, fun and genuinely nice individuals.
    • Awesome company culture focused around providing a flexible and collaborative work environment
    • Regular office bonding events, from lunches and happy hours to group offsites and hack-days
    • Well-stocked fridges, whether you’re hungry or thirsty
    • Competitive benefits and perks
    • We’re Mac-friendly!
    • Generous employee referral bonus program
    • Amazing offices across the globe – San Francisco HQ; Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!

    ForgeRock is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.


    To apply for this job please visit

    Job details


    Skills required

    Perks & benefits

    Bike Loan
    Employee Discounts
    Flexible Working
    Good Pension
    Subsidised Learning
    Private Health
    Travel Loan
    Work From Home