Head of Demand Generation

  • Full Time
    • Bristol
    NMI
    You’ve probably used NMI’s software when booking a train ticket, paying for parking, ordering a burger or most recently making a contactless charity donation, without realising it! NMI develops the most trusted payment software for mobile, online, and in-store payments that is relied on and used by millions of people worldwide, 24 hours a day, 365 days a year. From retail, hospitality, parking, vending, transportation or charity applications, its omni-channel Payment Gateway is used by developers worldwide to add payments to their solutions enabling them to focus on what they do best. Based in the heart of Bristol and with offices in New York, we started as a simple telecommunications service back in 1996, enabling hotel customers to bill telephone calls to their credit or debit card. Since then, the company has grown and flourished into a pillar of the payments world. It is always on the lookout for tech talent, so if you fancy helping to develop and expand a payment technology that ensures businesses can take payments worth billions, securely and reliably, it’s well worth you looking at the opportunities NMI can offer you.
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    Description

    NMI is looking for a seasoned, metrics-driven marketer to lead demand generation efforts for the company. The ideal candidate will have “grown up” in marketing as a demand generation person, especially in the areas of digital marketing and account-based marketing (ABM). They also will have experience in acquiring channel partners and understand how demand generation is different from consumer or other B2B efforts when your target prospect is a channel partner. This person has to be adept with tactics that can drive smaller partner acquisition (with tactics that look and feel like acquisition tactics for consumers or small businesses) and larger partner acquisition (with tactics that look and feel like enterprise-level tactics).

    About Us

    NMI develops the most trusted payment software for mobile, online and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Bristol, Chicago, Salt Lake City and New York, our payment technology powers millions of customers worldwide, ensuring they can take payments worth billions, securely and reliably. You’ve probably used our software when ordering a burger, paying for parking, buying something online or booking a train ticket – without even realising it!

    Requirements

    • Manage acquisition budget to meet Marketing Qualified Lead (MQL) and revenue goals in both the United States and United Kingdom
    • Oversee spend efficiency metrics, to ensure Cost-Per-Click (CPC), Cost-Per-Lead (CPL), and Cost-Per-Acquisition (CPA) stay within reasonable control limits while scaling the business
    • Work closely with sales leadership to ensure feedback loops are in place to monitor lead quality
    • A/B testing experience to help optimize campaigns and landing pages
    • Manage and optimize our marketing automation efforts, to ensure we have effective lead nurturing campaigns
    • Build account-based marketing (ABM) strategies to help larger deals move through the pipeline
    • Use a broad mix of demand generation tactics in addition to digital (e.g. events, print advertising) to drive leads
    • Build business cases for incremental budget asks, to be taken to the Board of Directors
    • Stay up to speed on current demand generation innovations, and educate executive staff on those trends
    • Manage agency relationships as needed to scale the demand generation function
    • Manage, build, and mentor a team of marketers

    Essential Skills and Experience

    • 10-15 years of progressive demand generation/acquisition marketing experience, especially in digital demand generation
    • 7+ years experience in B2B marketing
    • Experience optimizing spend across various demand generation channels (e.g. Google, LinkedIn)
    • SEO experience to understand how we can continue to grow organic traffic to drive leads
    • Experience with non-digital tactics to drive demand generation efforts
    • Experience putting in place regular reporting cadences to keep executive staff and marketing team up to speed on progress

    Preferred Skills and Experience

    • Prior experience using Pardot and Salesforce
    • Payments experience
    • Experiences with channel marketing and acquisition

    Benefits

    • Competitive compensation package
    • 25 holiday days each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
    • Work-life balance with our Flexi-time policy
    • 7 hours per day, 35 hours per week
    • Annual bonus scheme
    • A chance to develop with an allocated company training budget
    • Private health insurance
    • Bike2Work Scheme (government-backed cycle to work scheme)
    • Workplace pension scheme
    • Perkbox subscription – discounts on gyms, restaurants, high st retailers, cinema tickets etc
    • Free fruit delivered to the office
    • Central Bristol office location
    • Welcoming company culture, including many interest groups from Yoga to D&D

    We’re looking for creative and passionate people who share our vision of making payments easy. If that sounds like you and you meet the requirements above, then get in touch!

    Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

    Please be aware that NMI does not operate a licence for the sponsorship of those who are not already eligible to work within the UK. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the UK

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    Job details

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    Skills required

    Perks & benefits

    Flexible Working
    Private Health
    Bike Loan
    Performance Bonus
    Subsidised Learning
    Good Pension
    Volunteering Days
    Free Food