Job Title : Customer Support Representative
Role : Full time office based
Salary: Up to £24,000 D.O.E
We are in need of a Customer Support Representative in our Customer Success department based in our central Bristol office.
Customer Success is not just another word for ‘Customer Support’, it’s a wider view focused on helping the company get success from customers (through conversion, cross sells and advocacy) and the customer getting success from us (through training, help articles and support).
We always treat our customers as people, not numbers or logos and we need people who are willing to be themselves, no reading from a script or plan. Being human is a necessity!
What You Will be Doing:
As a Customer Support Representative, you will play a key role in the success of Signable’s customer base.
Essential Skills ·
What you will get in return
DOMO is a company based in the centre of Bristol, focused on building products that help make the traditionally difficult, simple. We are a passionate group, dedicated to making work fun. Our key values are so important to everyday life at Domo that they were moulded directly from the team and are a vital part of our culture. Trust and ownership are two of our favourite words and you’ll soon love them as well. From day one, you are given full responsibility and trust to carry out your job. Own it at Domo. You will be joining a fast-paced company who take risks but ensures everything we produce is amazing. We are growing quickly with lots of opportunity for advancement!
What We Value
Getting stuff done, including people, being adults and progressive are just a few of our cultural values. We are looking for a person who understands this culture and will thrive within a team of people passionate about self-improvement, honesty and openness. Collaboration is a trait we look for, with the ability to work with others as well as independently, if needed. Above all, be human, both to our customers and each other. The way we treat our customers is one of the main reason’s companies pick us over our competitors. And so, we need someone who’s going to live and breathe our products in order to really help our customer’s businesses. We believe that innovative thinking and the power of tech means there are no limits. This combined with our energetic, productive and intuitive team means we’re looking for the right person (or people) to join us and keep the business moving in its successful direction.