As the UK’s largest and most successful investment supermarket for private investors, we pride ourselves on the incredible service we provide to over one million clients who trust us with some £86 billion of their life savings. Our mission is simple, we’re here to empower people to save and invest with confidence. To us that means putting our clients first and going the extra mile to deliver a truly outstanding client experience.
We are looking to recruit a talented Lead CRM Analyst to join our growing team of data specialists with a focus on using our data and insights effectively to drive an outstanding personalised client experience.
Collaborating across our marketing, Data Science and Insight teams, you will help to inform our communication strategy. Using your knowledge of financial services and your experience of data and analytics, you will help to shape our marketing campaigns to insure their intelligent use of data and personalisation to improve engagement and conversion.
We are looking for someone with a mix of incredible analytical skills, great commercial focus, a wealth of industry knowledge and the gravitas to negotiate between different marketing squads to coalesce many competing ideas into a structured client centric marketing plan.
Heading up a team of 4-5 Analysts who are responsible for providing the data and insights that fuel our marketing efforts, we are looking for someone with skills and experience to maintain and develop a highly performing team.
This is a varied role where no two days will feel the same and is an incredible opportunity for someone with the right skills to help drive the future growth of a highly successful FTSE 100 company.
Key duties and responsibilities:
What we are looking for:
Essential skills and experience:
Desirable skills and experience
Who we are looking for:
The ideal candidate should be able to demonstrate the skills below to meet our company values;
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.