Analytics Manager – Orion

  • Full Time
  • Bristol

    The OVO Group’s mission is to drive progress towards net zero carbon living. We’re a collection of companies with a single vision: to power human progress with clean affordable energy for everyone.

    The climate crisis is humanity’s greatest challenge and the OVO Group organisations are all working together to lower our collective carbon emissions to zero. Would you be interested in joining us to help achieve this?

    Where in the world of OVO will I be working?

    Orion Energy Platform enables energy suppliers to better serve their customers while supporting solutions for the world’s evolving energy needs.

    Our flexible software platform takes care of energy consumption end to end so retailers can focus on their differentiators. We reduce cost to serve by providing automated exception handling and integrated tooling, offer real-time data, improving transparency and accuracy and supporting the next generation of energy propositions, and give a digital customer experience that’s clear and intuitive to drive down contact and improve satisfaction.

    What will I be doing?

    We are looking for a manager with strong technical expertise who still enjoys being hands on. Mentoring more junior analysts is also expected from this role, ensuring best practise and quality of output.  You will also be able to review other areas of Orion and make recommendations for improving analyst capacity or capability.

    You will need to regularly interact with the key business stakeholders and senior leadership to ensure that the work the team is doing is aligned with business top priorities and is delivering clear value.

    Key Responsibilities

    • Line management of a team of analysts aligned to different areas of the Orion team, working across e.g. customer experience, tooling for operations, and customer consumption.
    • Oversee administrative management of content, adoption, and user satisfaction with analytical platforms such as Tableau
    • Monitor need for Analyst resource across Orion and ensure the recruitment process is fit for purpose.
    • Surface opportunities to move faster or be more efficient through the use of 3rd parties, contract resource or additional data.
    • Mentor junior analysts and encourage them to question requirements, and understand value they deliver
    • Align with analytics leads from across the Group for consistent approach to development, and develop best practices for the analyst community
    • Take the lead to scope and oversee major data analytics projects for Orion, identifying opportunities and challenges which benefit from a data led approach.
    • Provide hands on support when needed, in extracting, manipulating and analysing data to provide key insight and recommendations.

    Is this the job for me?

    Essential skills and experience:

    • 1+ years of experience in leading a team of 2+ analysts and delivering actionable insights to different business stakeholders.
    • Experience in delivering high quality data analysis, translating into true commercial impact within a business
    • Excellent presentation and communication skills – able to articulate results clearly and concisely to senior stakeholders.
    • Experience in delivering insights and analysis across different business functions, e.g. operations, finance, strategy, etc.
    • Experience working in an agile environment, in particular continuously improving ways of working in the context of a reactive demand.
    • Business savvy with a good understanding of the role of the different departments of a well operating business as well as a vision of the Analytics need in each of these departments.
    • Degree educated in a numeric, scientific or engineering discipline.  Masters/PhD advantageous.
    • Theoretical knowledge and hands-on experience in using advanced analytical techniques.
    • Experience using and ideally transforming to a modern analytics stack
    • Curious, with a voracious appetite to learn.
    • Significant experience (5+ years) in a statistical and analytical role, inclusive of manager experience roles.
    • Ability to communicate and engage both a technical and non technical audience.

    OVO believes in fueling human progress with clean and abundant energy for all. We were set up to always find a better way and challenge the status quo.

    Diverse teams are the best teams

    We’re keen to meet people with varied backgrounds: the more inclusive we are the better our work will be. We want to build a team which represents a variety of backgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential.

    We understand some people may not apply to jobs unless they tick every box. If you’re excited about joining us and think you have much of what we’re looking for, even if you’re not 100% sure… we’d love to hear from you.

    To apply for this job please visit careers.ovo.com.

    Job details

    Salary:
    Hours:
    Benefits:

    Skills required

    Perks & benefits

    Free Food
    Employee Discounts
    Performance Bonus
    Free Discounted Lunch
    Flexible Working
    Work From Home
    Free Gym
    Free Coffee
    Subsidised Learning